Health Alliance, an insurance company based in Champaign, Illinois, recently filed a notice of data breach with the U.S. Department of Health and Human Services Office for Civil Rights after discovering unauthorized access to sensitive information belonging to its members. The breach, which occurred through a subcontractor of one of Health Alliance’s vendors, compromised various details, including names, Social Security numbers, addresses, member numbers, dates of birth, and health coverage information.
The incident, reported on February 2, 2024, was initiated when Health Alliance was informed by its vendor, Ontrack, on December 20, 2023, about a network disruption experienced by their subcontractor, Keenan & Associates, on August 27, 2023. Following the disruption, Keenan disconnected its network and conducted an investigation, revealing unauthorized access to certain records, including those related to Health Alliance customers. Keenan subsequently shared the findings of its investigation with Health Alliance.
Health Alliance conducted its review of compromised files and completed the process on January 23, 2024. Affected individuals were then notified through data breach notification letters sent out by Health Alliance on February 2, 2024, detailing the compromised information.
While the breach did not directly impact Health Alliance’s computer system, it did affect the personal information of Health Alliance members. The incident underscores the importance of safeguarding sensitive data and highlights the risks associated with third-party vendors handling such information.
Individuals affected by the breach are encouraged to take necessary precautions to protect themselves from potential fraud or identity theft. Seeking guidance from a data breach lawyer can provide insights into legal options following the Health Alliance data breach.
Founded in 1980, Health Alliance is a part of Carle Health, providing various health insurance products to over 234,000 individuals. With a workforce of more than 428 employees, Health Alliance generates approximately $691 million in annual revenue.
