Stanley Steemer International disclosed a significant breach affecting approximately 67,000 customers in a consumer breach notification submitted to the Maine Attorney General’s office. The Dublin, Ohio-based carpet cleaning company identified suspicious activity on March 6 and traced the attackers’ access to their systems back to February 10. The intruders acquired specific records following their incursion into the company’s network.
D. Ryan Jankowski, the VP of legal affairs and chief administrative officer at Stanley Steemer, submitted the notice, although company representatives were unavailable for immediate comment.
Of the impacted customers, 16 reside in Maine, as reported in the filing.
Following the initial detection in March, Stanley Steemer notified federal authorities and initiated measures to fortify its systems while revising internal cybersecurity protocols. By September 7, a comprehensive review of the cyberattack had been completed.
The privately-held company, established in 1947, specializes in residential and commercial cleaning services encompassing carpeting, tile, and air ducts.
While specifics regarding the network breach were not disclosed, Stanley Steemer acknowledged the potential compromise of customer data, including names, Social Security numbers, driver’s license numbers, and financial particulars such as credit and debit card information, along with security codes and PINs. The method through which hackers gained access to the computer network remains undisclosed.
