Marina Bay Sands (MBS), the renowned integrated resort in Singapore, has disclosed a data security breach that impacted the personal data of 665,000 customers. The breach, characterized as an “unauthorised access,” occurred on October 19 and 20, as confirmed by an MBS spokesperson.
According to MBS, the breach primarily affected the data of Sands LifeStyle rewards program members. The organization became aware of the data security incident on October 20, promptly taking steps to address the situation.
The personal data that was compromised, where applicable, included names, email addresses, phone numbers, country of residence, membership numbers, and tiers. MBS Chief Operating Officer Paul Town reassured customers in an email that, based on their investigation, their personal data was not affected by the breach.
The investigation identified that an unknown third party had accessed the customer data of approximately 665,000 non-casino rewards program members, while data from MBS’ casino rewards program remains unaffected. In response to the breach, MBS has engaged the services of an external cybersecurity firm and has taken measures to enhance its system security and protect customer data.
Mr. Town stated, “Based on our investigation, we do not have evidence to date that the unauthorized third party has misused the data to cause harm to customers.” MBS has reported the incident to relevant authorities in Singapore and other applicable countries and is cooperating with their inquiries.
To ensure the security of their accounts, MBS advised customers to monitor their accounts for any suspicious activity, change their login PINs regularly, and exercise caution against phishing attempts, particularly those involving links that may lead to malicious websites requesting passwords or personal information.
