Recology Faces Cybersecurity Breach, Service Interruptions in San Francisco

San Francisco-based waste management company Recology confirmed a cybersecurity breach affecting its systems, resulting in temporary unavailability of certain applications. The incident prompted an ongoing investigation and cautious restoration of affected services, as mentioned by a company spokesperson.

Recology, holding a waste and recycling monopoly in San Francisco, refrained from detailing potential compromises to customer data or specifying the nature of system interruptions. However, reports from some customers indicated service disruptions coinciding with the cyber incident, including delays in waste collection due to system issues.

Despite these challenges, Recology assured the continuity of refuse collection, emphasizing that service crews remain active in the field.

This isn’t the first instance of Recology facing a cybersecurity breach. In February 2021, the company informed customers in King County about a ransomware attack on an invoicing application, Automatic Funds Transfer Service (AFTS). While customer data remained secure, the attack disrupted payment processes temporarily.

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