Rivers Casino in Des Plaines, Illinois, revealed a security breach occurring around August 12th, resulting in unauthorized access to personal information of both staff and customers, including online sportsbook users. The breach encompassed data such as names, contact details (phone numbers, emails, and postal addresses), dates of birth, and government-issued ID numbers. While the majority faced exposure to this data, a subset of individuals may have encountered compromised financial account details, tax IDs, Social Security, and passport numbers.
Contrarily, customer passwords and payment card information were reportedly untouched by the breach. The casino emphasized that the incident appears isolated to its Des Plaines location, with no identified impact on other Rivers casinos or Betrivers’ online and mobile gaming systems.
In response, Rivers Casino Des Plaines has established an incident response center operating Monday through Friday, 8 a.m. to 5:30 p.m., reachable at (866) 983-3108. The casino urges affected parties to remain vigilant and take necessary precautions to safeguard their information.
