Westside Community Services, a renowned mental health provider in San Francisco, California, disclosed a significant data breach incident on November 15, 2023. The breach, reported to the Attorney General of California, exposed a range of sensitive consumer data to an unauthorized party, comprising a plethora of personal details, including Social Security numbers, financial data, and medical information.
The breach, spanning from April 25, 2023, to May 1, 2023, allowed unauthorized access to Westside’s computer network. Subsequently, a comprehensive investigation, conducted with cybersecurity experts, confirmed the intrusion and the compromised confidential patient data.
Upon identifying the breach, Westside Community Services meticulously reviewed compromised files to determine the extent of leaked information affecting individuals. This exhaustive assessment, concluded on October 16, 2023, revealed that affected consumers’ data might include their names, Social Security numbers, dates of birth, driver’s license numbers, passport numbers, financial account information, medical records, and health insurance details.
Taking proactive measures, Westside Health initiated the dispatch of data breach notification letters to all affected individuals, outlining the specific nature of compromised information.
Founded in 1967, Westside Community Services specializes in offering mental health services, catering to both children and adults, with a diverse range of programs including substance abuse and HIV treatment. With over 31 employees and an annual revenue of approximately $10 million, the organization has been a vital contributor to mental health care in the region.
As investigations continue, affected individuals are urged to remain vigilant and consider seeking guidance from data breach professionals to mitigate potential risks of identity theft or fraud arising from this breach. For those impacted, the data breach notification letter from Westside Health will provide a detailed account of the compromised personal information.
